I offer one on one support in the comfort and privacy of your own home. I will do an assessment and identify the cause of the problem and write an individual plan for you moving forward with solutions to correct the issues.
I work in collaboration with your midwife and/or GP as requested
The Initial Consultation usually takes around 45 mins.
At the conclusion of your visit, I will email you a summary of the consultation and our newly devised plan so that you have a handy reference when implementing the changes.
Following your initial home visit, you are not flying solo. I can stay in touch during the week to provide support and advice with email or phone (see add on support package).
If further support is required, a follow-up visit can arranged. I may also refer you to a Paediatrician if I believe there may be an underlying medical concern.
$300 for the Initial Consultation. Consultations include the In Home consultation for 45 mins and also the emailed summary with a plan moving forward.
$50 add on support package - this is a week of unlimited phone and email support post the In Home Consultation.
Most private health funds will provide rebates for services provided by a Certified lactation Consultant if you have specialist cover. (Enquire with your health fund prior to consultation) An invoice will be emailed and payment required on the day following consultation.
* weekend consultations subject to availability add $100
*$50 fee for cancellation within 24hrs
* Home Consultations are only available in Christchurch city area. For those who live further out you can also access my 1:1 face to face services by coming to my office in Mount Pleasant.
We offer fast, economical shipping across New Zealand. All items on our website are in stock, ready to dispatch (excludes pre-order items). Shipping cut off is 11am for overnight delivery.
South Island - Shipping is $6 or FREE overnight courier service for orders over $250
North Island - Shipping is $9 or FREE on all orders over $250
Chatham Islands - $15
Australia - Flat rate, tracked postage $30
South Island shipping is generally overnight. The rest of New Zealand usually takes 1-3 business days for packages to arrive.
Australia orders allow 3-7 working days.
Please allow additional days if you are rural or if you are ordering during holiday periods or major promotions.
- Delivery targets are guides only. We do not guarantee that your item will reach its destination with the delivery target.
- All parcels are delivered by Courier Post except Australia which is Aramex.
- For overnight orders they must be placed before 11am to be delivered the next day.
- Our standard delivery service requires a signature.
More than Milk will complete returns in accordance with the Consumers Guarantee Act and Fair Trading Act. We do not offer refunds for change of mind. Most items are unable to be returned due to hygiene reasons once shipped.
Shipping Costs are Non Refundable.
More than Milk will repair any faulty products in the first instance, but may opt to replace with a new product if we deem it necessary to do so. The product must be shipped to us for inspection. We understand you may need your pump asap and we will work fast to complete this process as soon as we can.
Reminder: Consumable parts (Shields, Lines, Membranes and Bottles) are not covered under the warranty and are non-refundable. Any loss of suction issues are likely due to an assembly of the consumable parts or damage during incorrect sterilisation.
Many of these consumable parts do require replacement typically after 3 months use.